Privacy Policy
1. Introduction
This Privacy Policy outlines how we collect, use, disclose and protect your personal information in accordance with thePrivacy Act 1988 (Cth)and the Australian Privacy Principles.
By using our website or providing your personal information, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment details (processed securely via third-party providers)
- Order history and purchase details
- Any information you provide through enquiries, bookings or subscriptions
We may also collect non-personal information such as browser type, IP address and website usage data to improve our services.
3. How We Collect Information
We collect personal information when you:
- Place an order through our website
- Subscribe to our newsletter or mailing list
- Contact us via email, phone or website forms
- Participate in promotions, events or surveys
We may also use cookies and similar technologies to enhance your browsing experience.
4. How We Use Your Information
We use your information to:
- Process and deliver orders
- Communicate with you about your purchase or enquiry
- Provide customer support
- Send marketing communications (if you have opted in)
- Improve our website, products and services
- Comply with legal obligations
You can unsubscribe from marketing communications at any time using the link provided in emails.
5. Disclosure of Information
We may disclose your personal information to:
- Delivery and logistics providers
- Payment processing providers
- IT and website service providers
- Marketing and communications platforms
We only share information necessary for these services to be performed and take reasonable steps to ensure your information is handled securely.
6. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
While we strive to protect your information, no method of transmission over the internet is completely secure.
7. Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if necessary.
To do so, please contact us using the details below.
8. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. You can choose to disable cookies through your browser settings, although this may affect website functionality.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email:info@peelwine.com.au
Phone:(08) 9524 1221
